Terms and Conditions
TERMS AND CONDITIONS
Terms of Service
Effective Date: June 1, 2025
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and ID WRIGHT LLC, doing business as Narrow Gate Wellness (“Company,” “we,” “us,” or “our”), governing your access to and use of our website located at https://narrowgatewellness.com and any related services, features, content, or products offered through the website (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.
1. Eligibility
You must be at least eighteen (18) years of age to use the Services. By using the Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement. If you are accessing the Services on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Accounts and Registration
Certain features of the Services may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to keep your account information updated at all times. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify ID WRIGHT LLC immediately of any unauthorized use of your account or any other breach of security. We are not responsible for losses caused by unauthorized use of your account.
3. Products, Orders, and Payment
All products offered through the Website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice.
Prices are listed in U.S. dollars and may change at any time. We are not responsible for typographical errors or inaccuracies in pricing or product information.
By placing an order, you agree to provide current, complete, and accurate billing and payment information. Payments are processed securely through third-party payment processors approved by Shopify, including major credit cards and PayPal. ID WRIGHT LLC does not store full payment card details.
We reserve the right to refuse or cancel any order at our discretion, including orders affected by availability issues, pricing errors, or suspected fraud. If payment has already been processed, a refund will be issued in accordance with our Return and Refund Policy.
4. Shipping and Delivery
Shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms by reference and available on our Website. Risk of loss and title to products pass to you upon delivery of the products to the shipping carrier.
5. Returns and Refunds
All returns, exchanges, and refunds are subject to our Return and Refund Policy, which is incorporated into these Terms by reference and available on our Website. By making a purchase, you agree to the terms outlined in that policy.
6. Intellectual Property
All content available on the Website, including but not limited to text, images, graphics, logos, designs, videos, software, and trademarks, is owned by ID WRIGHT LLC or its licensors and is protected by United States and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or exploit any content without prior written consent from ID WRIGHT LLC.
7. User Content
If you submit, post, or otherwise provide content through the Services, including reviews or testimonials, you grant ID WRIGHT LLC a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content in connection with our business operations.
You represent and warrant that any content you submit does not violate any law, infringe third-party rights, or contain unlawful, abusive, defamatory, or misleading material.
8. Prohibited Use
You agree not to use the Services in any manner that violates applicable laws or regulations, infringes on the rights of others, interferes with the operation or security of the Website, attempts unauthorized access to systems or data, or engages in fraudulent or deceptive practices.
We reserve the right to suspend or terminate access to the Services for any prohibited activity.
9. Disclaimers
The Services and all products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied. ID WRIGHT LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Services will be uninterrupted, error-free, secure, or meet your specific requirements.
10. Limitation of Liability
To the maximum extent permitted by law, ID WRIGHT LLC, its owners, employees, affiliates, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Services or products, including loss of profits, data, or goodwill.
In no event shall our total liability exceed the amount paid by you for the product or service giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless ID WRIGHT LLC and its affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.
12. Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or engage in conduct that we deem harmful to our business or customers.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in California.
14. Changes to These Terms
We may update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Services constitutes acceptance of the revised Terms.
15. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and ID WRIGHT LLC regarding the Services and supersede any prior agreements or understandings. Our failure to enforce any provision shall not constitute a waiver of that provision.
16. Contact Information
If you have any questions about these Terms, please contact us:
ID WRIGHT LLC
Narrow Gate Wellness
1401 21st Street, Suite R
Sacramento, CA 95811
United States
Email: support@narrowgatewellness.com
Phone: +1 (530) 922-8221