Payment Policy
Payment Options
1. Introduction
At Narrow Gate Wellness, operated by ID WRIGHT LLC, we value your security, convenience, and trust. We offer secure, reliable, and easy-to-use payment options designed specifically for customers purchasing within the United States. All payment methods are processed through Shopify’s secure checkout system and comply with applicable United States laws and regulations.
2. Accepted Payment Methods
2.1 Credit and Debit Cards
ID WRIGHT LLC accepts all major U.S.-issued credit and debit cards, including Visa, Mastercard, American Express, and Discover. When selecting a card payment at checkout, customers are prompted to enter their card number, expiration date, and security code. Payments are securely processed through Shopify’s encrypted payment gateway, and once approved, an order confirmation email is sent to the customer.
2.2 Shop Pay
Shop Pay is available for customers who wish to check out quickly and securely using Shopify’s accelerated checkout service. Shop Pay allows customers to save their payment and shipping information for faster future purchases. When selected, customers will be guided through a secure authorization process and then returned to our website with order confirmation.
2.3 Apple Pay
Customers using compatible Apple devices may choose Apple Pay at checkout. Apple Pay allows secure payments using stored card information and biometric authentication such as Face ID or Touch ID. Payment details are never shared with ID WRIGHT LLC, ensuring enhanced privacy and security.
2.4 Google Pay
Google Pay is available for customers using supported browsers and devices. By selecting Google Pay, customers can complete their purchase quickly using payment methods saved to their Google account. Transactions are encrypted and securely processed through Shopify.
2.5 PayPal
Customers may also choose to pay using PayPal. When PayPal is selected at checkout, customers are redirected to PayPal’s secure platform to log in and approve the payment. After confirmation, customers are returned to the Narrow Gate Wellness website with their order details.
3. Security and Data Protection
The security of your payment information is a top priority for ID WRIGHT LLC. All transactions are protected using Secure Socket Layer (SSL) encryption to safeguard personal and financial data during transmission. Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS). For additional details on how your information is handled, please review our Privacy Policy.
4. Customer Support
If you experience any issues with payment or have questions regarding accepted payment methods, our Customer Support team is available to assist you. You may contact us by email at support@narrowgatewellness.com or by phone at +1 (530) 922-8221. Our business address is ID WRIGHT LLC, 1401 21st Street, Suite R, Sacramento, California 95811, United States. Support hours are Monday through Friday, from 9:00 AM to 5:00 PM PST.
5. Compliance with United States Law
All payment methods offered by Narrow Gate Wellness are fully compliant with applicable United States federal and state laws. Payments are processed through Shopify’s U.S.-based infrastructure and approved payment partners.
6. Payment Confirmation
Once your payment is successfully completed, you will receive an order confirmation email containing your purchase details. A digital receipt will also be provided for your records. If you do not receive a confirmation email within one (1) hour of completing your purchase, please check your spam or junk folder or contact Customer Support.
7. Currency
All transactions on Narrow Gate Wellness are processed exclusively in United States Dollars (USD). If your bank or card provider uses a different currency, conversion rates or fees may apply according to your financial institution’s policies.
8. Fraud Prevention
To maintain a safe shopping environment, ID WRIGHT LLC may conduct verification checks on certain orders. In cases of suspected fraud, unauthorized activity, or incomplete verification, we reserve the right to delay, cancel, or refuse an order. Customers may be contacted to provide additional information before an order is approved.
9. Changes to Payment Options
ID WRIGHT LLC reserves the right to add, remove, or modify payment methods at any time. Any updates will be reflected on this page, and customers are encouraged to review this section periodically.
10. Terms and Conditions
By making a purchase on Narrow Gate Wellness, you acknowledge and agree to our Terms and Conditions, Privacy Policy, and Return and Refund Policy.
Narrow Gate Wellness - ID WRIGHT LLC
www.narrowgatewellness.com
United States
25th May 2025